FAQs

WHAT IS INCLUDED IN THE COST OF MY TRIP?

What the Price does not Include:

  • Cost of visas
  • vaccinations
  • tips for porters, guides and other staff
  • bar bills, drinks with meals, hotel refreshments
  • laundry
  • telephone calls
  • souvenirs
  • meals other than those specified in the relevant trip dossier,
  • entrance charges to some historical sites, certain national park and peak fees
  • travel insurance
  • personal clothing and equipment
  • foreign airport taxes
  • excess baggage charges

What the Price Includes:

  • Transport (4×4, minibus)
  • Airport transfers at the beginning and end of a trip
  • Accommodation (hotel, riads, mountain refuge, local guesthouse or camping)
    • If you would like to book your own hotel or riad room, we can adjust the price of the tour. Please contact  us for more details.
  • All meals (breakfast, lunch and dinner)
  • Staff
    • Experienced local leader(s)
    • Local crew of drivers, cooks, porters and other appropriate staff

WHAT EQUIPMENT DO I NEED TO BRING ON A TREK?

You must bring the following:

  • Hiking boots Trainers / sneakers / Crocs for gites
  • Socks
  • Underwear
  • Trekking trousers / pants
  • Lightweight waterproof over-trousers / rain-pants
  • Long johns (thermal underwear)
  • Thermal base layer shirts
  • T-shirts
  • Fleece jacket or warm jumper
  • Lightweight windproof/waterproof jacket
  • Sunhat Fleece hat or balaclava
  • Eyewear – Sunglasses
  • Lightweight thermal or fleece gloves
  • Daypack c.30 litres
  • Head torch / headlamp and spare batteries
  • Sun protection (for face, lips, nose)
  • Water bottles 1 Litre
  • 3 to 4 season sleeping bag*
  • Antibacterial hand-wash
  • Toiletries
  • Small towel
  • Basic First Aid Kit including: Antiseptic cream, throat lozenges, diarrhoea treatment (Imodium), painkillers, plasters and blister treatment, Insect repellent, and re-hydration salts (Dioralite)
  • Water Purification Tablets

Optional:

  • Spare shoe laces
  • Sleeping bag liner
  • Thermarest (we provide foam mattresses)
  • Trekking poles (recommended)
  • Camera
  • Spare Batteries or Solar charger
  • Toilet roll / Wet wipes
  • Pocket-knife (pack sharp objects in hold baggage)
  • Repair kit – (eg. needle, thread, duct tape)

*Equipment available to rent. Please contact us for details.

DO I NEED TO BRING ANY MEDICINE?

A medical first-aid kit will accompany each group. You should also bring your own personal first aid kit, which should include your own personal medicines.

WILL I HAVE ANY ALTITUDE PROBLEM IN THE ATLAS?

On treks that involve going to high altitude in excess of 3500m, there is always a possibility for Acute Mountain Sickness (AMS). However, this is not something that you should worry too much about, since the human body is quite capable of adapting to a very wide range of altitudes.

In most of our treks, you will ascend higher than 4000m (summits) then descend below 3500m on the same day. Slow accent and plenty of water intake is the best way to prevent altitude sickness. Our experienced guide will make sure that you acclimatize successfully, or take appropriate actions if AMS symptoms appear.

IS THERE A SUPPLEMENT FOR A SINGLE ROOM OR TENT?

Where hotel accommodation is provided, this is based on twin occupancy. If you join the tour as an individual, we will arrange for you to share with a person of the same gender. If you would like a single room or tent, you will only be charged an extra single supplement. Please contact us for more details.

DO YOU SERVE VEGETARIAN FOOD?

We can serve vegetarian food. But please contact our office to discuss any other special dietary requirements. We cannot accept any liability for any problems arising from special dietary requirements or intolerance.

CAN YOU CUSTOMIZE A PRIVATE TOUR?

Yes we can customize a tour for you. Please send us your information on the PRIVATE TOUR CONTACT FORM. We will get back to you shortly.

DO I NEED VISA TO COME TO MOROCCO?

Most visitors to Morocco do not require a visa and are allowed to remain in the country for 90 days on entry. In all cases, your passport must be valid for at least six months beyond your date of entry.

Nationals of Israel and many sub-Saharan African countries (including South Africa) must apply in advance for a three-month visa (single/double entry about US$30/50). Applications are normally processed in 48 hours. You need three passport photos.

In Morocco’s neighboring countries, there is a Moroccan embassy in Madrid (Spain) and consulates-general in locations including Algeciras; an embassy in Nouakchott (Mauritania) and a consulate-general in Nouâdhibou; and diplomatic missions in Algeria including an embassy in Algiers.

Further information, including a list of Morocco’s diplomatic missions, is available from the Moroccan Ministry of Foreign Affairs and Cooperation (www.diplomatie.ma/en). As visa requirements change, it’s a good idea to check with the Moroccan mission in your country or a reputable travel agency before traveling.

WHAT IS WEATHER OR CLIMATE IN MOROCCO?

A friendly country like Morocco must have friendly weather conditions too. Whether you love the sunshine or singing in the rain, Morocco has a season to suit everyone. Morocco is situated in the northeastern part of Africa. It is a very magnificent and diverse country with its own identity even though it is situated so close to Europe. There are not just various languages, cultures and customs but there are diverse landscapes also. It is home to exotic cities like Fez, Marrakech, as well as coastal villages.

The country of Morocco has such a wide range of landscape that you have the snow peaked parts of the Atlas mountains, the arid land of Western Sahara as well as the beautiful Atlantic and Mediterranean beaches. Morocco fairly has a moderate, subtropical climate with cool sea breezes from the Atlantic Ocean as well as the Mediterranean Sea. In the interior parts of the country the temperatures are more extreme.

The summers are known to be extremely hot and the winters fairly cold. The average winter temperatures are 21º C (70 º F). In summers the temperature peaks up to 38ºC 100º F. It is mostly sunny the entire year. The summers are pleasantly warm. The time around April and May can be the best time to visit the country. If you visit the coastal region during July and August you may find it very pleasurable. However, inland and in the desert region it can become very hot during this time of the year and more so at Midday.

WHAT IS THE OFFICIAL CURRENCY AND HOW CAN I EXCHANGE?

The official currency of Morocco is the Moroccan Dirham, denoted as MAD or Dhs. The Moroccan Dirham is composed of 100 centimes; notes are available in denominations of (Dhs) 200, 100, 50, 25, and 20, all in new and old varieties and coins are available in denominations of (Dhs) 10, 5, 2 and 1, or 50, 20, 10 and 5 centimes. There are several types of 10 and 5 Dirham coins in circulation.

Currency exchange

The importation and exportation of Moroccan currency is strictly forbidden. However there is no limit on the importation of foreign currency. On presentation of your exchange permit, you can exchange the international currency of your choice for dirhams.

Where can you change money?

There are bureaux de change in airports, certain hotels and most banks. Some counters require your passport for the transaction. Remember to change the dirhams you have left before leaving. Travelers should be advised to keep the receipts of currency exchange, as these will be required for the conversion of Dirham back to foreign currency prior to departure and before you go through passport control. You can change as many Dirhams as you have left.

At Marrakech airport, the exchange rate is very similar to that in the town centre, so there is not much loss in waiting to the last minute to change your remaining Dirhams.

At Casablanca airport, the exchange rate applied by the companies working out of the luggage belt area is way more favorable than the one applied in the luggage belts area. Advantage of credit/charge cards Find out from your bank where you can withdraw cash with your credit/charge card. Banking establishments in large Moroccan cities are often equipped with ATMs. Exchange money as you need it. The vast majority of purchases or services are paid for in cash, after the usual negotiation…

HOW IS THE CUSTOM REGULATION?

Importing or exporting dirham is forbidden, although checks are rare so don’t worry about the loose change you may have at the end of a tour. Forbidden items include ‘any immoral items liable to cause a breach of the peace’, such as ‘books, printed matter, audio and video cassettes’.

IS IT SAFE FOR WOMEN TO TRAVEL ALONE IN MOROCCO?

The traditional Muslims would not expect a woman to be traveling alone and certainly not to be seen alone after dark. They will therefore have difficulty understanding why foreign tourists might do this and will be suspicious. This may cause some problems, particularly away from the tourist areas.

WHAT S THE ALLOWANCES FOR DUTY-FREE ITEMS?

  • Up to 200 cigarettes, or 25 cigars, or 250g of tobacco
  • 1L of alcoholic drink
  • 150ml of perfume
  • Presents or souvenirs worth up to Dh2000
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